IRSHAD ANSARICreator Growth & Online Business
Payment policy

Refund and Cancellation Policy

Please review the eligibility conditions and request process before completing a programme purchase.

Effective: 11 August 2026Requests: support@irshadansari.in

1. Policy principle

Digital and live educational services involve reserved capacity, scheduled delivery, and immediate preparation. Refunds are therefore provided only in the circumstances described below or when required by applicable law. This policy does not limit non-waivable consumer rights.

2. Eligible refund cases

You may be eligible for a full or proportionate refund when:

  • The same order is charged more than once and the duplicate amount is successfully received.
  • Payment is captured but registration cannot be confirmed because of a verified technical error.
  • The organiser cancels the programme and does not provide a reasonable replacement session, equivalent access, or accepted credit.
  • The purchased service is not delivered and support cannot provide access within a reasonable time after a valid report.
  • A refund is otherwise required under applicable law.

3. Participant cancellation before a live session

A participant-initiated cancellation request should be received at least 24 hours before the scheduled live session. Eligible requests received within that period may be offered a refund, a transfer to an available alternate session, or programme credit, depending on the service and operational commitments already made.

Requests made less than 24 hours before the scheduled session are normally not refundable, but exceptional circumstances may be reviewed fairly when supported by relevant information.

4. Normally non-refundable cases

Unless required by law or caused by a verified service failure, a refund will normally not be issued when:

  • You attended or substantially accessed the live session.
  • A replay, workbook, joining link, downloadable material, or other digital benefit has been supplied and accessed.
  • You missed the session, entered incorrect contact information, or did not check the registered email or message channel.
  • Your device, internet connection, software, or local setup prevented participation while the service was available.
  • The request is based only on a change of mind after access or delivery.
  • You expected a business, income, audience, or sales result that was never guaranteed.

5. How to request a refund

Email support@irshadansari.in from the registered email address. Include your full name, registered mobile number, programme name, Razorpay order or payment reference, reason for the request, and any relevant evidence. Never send an OTP, UPI PIN, CVV, or full card number.

6. Review and processing time

We aim to review a complete request within five business days. If approved, the refund will be initiated to the original payment method. Banks and payment providers may require an additional five to ten business days, or another period stated by them, to display the credit.

A failed or pending transaction is not automatically a completed charge. Please allow the payment provider and bank to update the final status before raising a duplicate-payment request.

7. Payment disputes

Please contact support first so the issue can be investigated promptly. Raising a chargeback with false or incomplete information may delay resolution. Nothing in this section prevents you from using a lawful payment-dispute right.